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History of the Office

When the Office of the Police Ombudsman opened for business on 6 November 2000, it ushered in a new era in police complaints in Northern Ireland.

Before then, complaints against the police were investigated by other police officers.

The opening of the Office marked the introduction of a system of independent, impartial, civilian oversight of policing.

A booklet outlining the Office's first 20 years.

With its own teams of professional investigators, it was the first fully-funded and completely independent police complaints organisation in the world.

The blueprint for the Office had been set out three years previously in the report “A New Police Ombudsman for Northern Ireland?”

Dr Maurice Hayes, a senior civil servant, had been appointed in November 1995 to review the police complaints system and produce proposals for a new system which could earn the confidence of the people of Northern Ireland, and of the police themselves.

After consulting widely with members of the public, politicians, the police and policing organisations, Dr Hayes said the key to the success of the new Office would be its independence.

“The overwhelming message I got from nearly all sides and from all political parties, was the need for the investigation to be independent and to be seen to be independent,” he said.

The Ombudsman, he said, should be supported by a team of professional investigators “which might include investigators from Customs and Excise or DHSS, lawyers, people with police experience and others.”

“He/she would investigate complaints against police even where the action complained of might amount to criminal behaviour, if proven, and would in such cases carry the criminal investigation through to a recommendation to the Director for Public Prosecutions.”

Dr Hayes’ recommendations were largely accepted by the Government, which passed legislation to bring the new Office into being.

The Police (Northern Ireland) Act 1998 set out the role and powers of the new Police Ombudsman, and after some months of preparation, the Office was declared open.

When the Office of the Police Ombudsman opened for business on 6 November 2000, it ushered in a new era in police complaints in Northern Ireland.

Current Police Ombudsman

The current Police Ombudsman, Mrs Marie Anderson, took up post in 2019. Mrs Anderson had previously been the Northern Ireland Ombudsman, investigating complaints about public services, local government standards and judicial appointments.


Photo of Police Ombudsman, Mrs Marie AndersonThe Police Ombudsman, Marie Anderson

Prior to becoming Police Ombudsman in July 2019, Mrs Anderson had served since 2016 as the Public Services Ombudsman for Northern Ireland. She also held during this time the statutory offices of Northern Ireland Local Government Commissioner for Standards and Northern Ireland Judicial Appointments Ombudsman.





Former Police Ombudsmen

The first Police Ombudsman was Mrs (now Dame) Nuala O'Loan, who was appointed Police Ombudsman designate in 1999 and oversaw the preparations for the opening of the Office the following year. She remained in post until the seven year term of office defined in legislation ended on 5 November 2007.

She was succeeded by Mr Al Hutchinson, who had previously been Oversight Commissioner with the Office of the Oversight Commissioner, the body established in 2001 to oversee changes to policing in Northern Ireland. In September 2011, Mr Hutchinson announced his intention to retire the following year.

He was succeeded by Dr Michael Maguire, who took up post in July 2012. Dr Maguire had previously been Chief Inspector with the Criminal Justice Inspectorate in Northern Ireland.