Latest News

Temporary disruption to phone lines and emails

12.02.21 Logo on front door of Police Ombudsman's Office

Please note that due to essential maintenance work, our telephone lines and email system will not be operational between 11.30am and 2pm today (Friday 12 February). We apologise for any inconvenience this may cause.

Police Ombudsman investigating Ormeau Road incident

05.02.21 Sign on front of Police Ombudsman's building

The Police Ombudsman’s Office has begun an investigation into an incident in Belfast’s Ormeau Road area this afternoon.

Coronavirus Update

The Police Ombudsman’s Office is continuing to respond to the ongoing pandemic by implementing measures to minimise the impact on our work and reduce health risks. Although the Office remains closed to the public, new complaints can be made by email, in writing and via our website.

Report on police handling of protests is published

The Police Ombudsman, Marie Anderson, has said that claims the police handling of ‘Black Lives Matter’ protests and a counter demonstration earlier this year amounted to unfairness and discrimination are justified.

How to complain

If you wish to make a complaint about a police officer or member of police staff, please use our online complaint form, email us at or call us on 0300 123 2989 (telephone calls may be recorded for joint protection, training and other lawful purposes).

Further information is available by clicking the links below:

People with Disabilities

Historical Investigations

Information about the work of the Police Ombudsman in investigating incidents related to "The Troubles" in Northern Ireland between 1968 and 1998.

Information for Police Officers

Detailed information about the work of the Police Ombudsman's Office for police officers, including information about the complaints process, what happens if a complaint is made against you, and a detailed FAQ section.

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