Latest News

New temporary phone number

05.10.22 View of the Police Ombudsman's Office building

The Police Ombudsman's office has introduced a temporary phone number for anyone wishing to make a new complaint about police conduct.  The number is 07976 670 247, and will be operational between 9am and 5pm, Monday to Friday. 

Office access after fire: update

04.10.22 Sign on front of Police Ombudsman's building

Following yesterday’s fire at an adjacent building on Belfast’s Donegall Street, the Police Ombudsman’s offices at Writer’s Square currently remain closed.

Office closed due to nearby fire

The Police Ombudsman's Offices at Writers' Square is currently closed due to a fire in a nearby building.

Police failures over Kincora abuse complaints

The Police Ombudsman, Mrs Marie Anderson, has written to the former residents of Kincora Boys’ Home who had made complaints to her Office about failures by police to adequately respond to complaints of sexual abuse which occurred within the Home.

How to complain

If you wish to make a complaint about a police officer or member of police staff, please use our online complaint form, email us at or call us on 07976 670 247 between 9am and 5pm. Telephone calls may be recorded for joint protection, training and other lawful purposes.

Further information is available by clicking the links below:

People with Disabilities

Historical Investigations

Information about the work of the Police Ombudsman in investigating incidents related to "The Troubles" in Northern Ireland between 1968 and 1998.

Information for Police Officers

Detailed information about the work of the Police Ombudsman's Office for police officers, including information about the complaints process, what happens if a complaint is made against you, and a detailed FAQ section.

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