Skip to main content

Accessibility Statement

This accessibility statement applies to

This website is run by the Police Ombudsman for Northern Ireland. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

It is also why we have included the following additional features for accessibility:

  1. Resizeable text functionality
  2. Browsealoud, a web accessibility toolbar that provides a host of functionality including:
  • A hover to speak function
  • A translation tool
  • Text to speech tool
  • Text magnifier.

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text

  • live video streams do not have captions

  • you cannot skip to the main content when using a screen reader

  • most older PDF documents are not fully accessible to screen reader software. If you would like us to provide you with an accessible version of an older PDF document, please contact us by emailing [email protected].

Feedback and contact information

If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact the Information and Communication Unit using the contact details below.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and aim to get back to you within two working days.

Enforcement procedure

The Equality Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Commission for Northern Ireland (ECNI).

Technical information about this website’s accessibility

The Police Ombudsman for Northern Ireland is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-compliance with the accessibility regulations


Content that’s not within the scope of the accessibility regulations

PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix statistical reports or annual reports and business plans published before 23 September 2018.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we're doing to improve accessibility

Here is what we actively do to improve accessibility:

  • We carefully review new content to ensure it meets the standards upon publication.
  • When we update our existing pages, forms, and systems, we also make accessibility improvements to ensure compliance.
  • Whenever possible, we publish information as web pages rather than PDF documents.
  • We provide guidance to other teams within the Police Omnbdusman on creating accessible content.
  • We engage with third-party suppliers to ensure their products that we use are accessible.

Preparation of this accessibility statement

This statement was prepared on 29/05/24. It was last reviewed on 29/05/24.

This website was last tested on 29/05/24 against the WCAG 2.1 AA standard.

The test was carried out by Zesty.