Complaint Statistics in Northern Ireland

The Office publishes a Headline Statistical Bulletin which gives details of complaints and allegations received in Northern Ireland.

As a means of gauging satisfaction with this provision, the Office undertakes a Complainant Satisfaction Survey on an annual basis, which allows complainants to express their views on services provided by the Office. - See more at: http://poni.uat.biznetdemo.com/Statistics-Research/Complainant-Satisfaction-Survey#sthash.jnCVtXwF.dpuf
As a means of gauging satisfaction with this provision, the Office undertakes a Complainant Satisfaction Survey on an annual basis, which allows complainants to express their views on services provided by the Office. - See more at: http://poni.uat.biznetdemo.com/Statistics-Research/Complainant-Satisfaction-Survey#sthash.jnCVtXwF.dpuf
As a means of gauging satisfaction with this provision, the Office undertakes a Complainant Satisfaction Survey on an annual basis, which allows complainants to express their views on services provided by the Office. - See more at: http://poni.uat.biznetdemo.com/Statistics-Research/Complainant-Satisfaction-Survey#sthash.jnCVtXwF.dpuf
As a means of gauging satisfaction with this provision, the Office undertakes a Complainant Satisfaction Survey on an annual basis, which allows complainants to express their views on services provided by the Office. - See more at: http://poni.uat.biznetdemo.com/Statistics-Research/Complainant-Satisfaction-Survey#sthash.jnCVtXwF.dpuf
As a means of gauging satisfaction with this provision, the Office undertakes a Complainant Satisfaction Survey on an annual basis, which allows complainants to express their views on services provided by the Office. - See more at: http://poni.uat.biznetdemo.com/Statistics-Research/Complainant-Satisfaction-Survey#sthash.jnCVtXwF.dpuf
As a means of gauging satisfaction with this provision, the Office undertakes a Complainant Satisfaction Survey on an annual basis, which allows complainants to express their views on services provided by the Office. - See more at: http://poni.uat.biznetdemo.com/Statistics-Research/Complainant-Satisfaction-Survey#sthash.jnCVtXwF.dpuf
As a means of gauging satisfaction with this provision, the Office undertakes a Complainant Satisfaction Survey on an annual basis, which allows complainants to express their views on services provided by the Office. - See more at: http://poni.uat.biznetdemo.com/Statistics-Research/Complainant-Satisfaction-Survey#sthash.jnCVtXwF.dpuf
As a means of gauging satisfaction with this provision, the Office undertakes a Complainant Satisfaction Survey on an annual basis, which allows complainants to express their views on services provided by the Office. - See more at: http://poni.uat.biznetdemo.com/Statistics-Research/Complainant-Satisfaction-Survey#sthash.jnCVtXwF.dpuf
As a means of gauging satisfaction with this provision, the Office undertakes a Complainant Satisfaction Survey on an annual basis, which allows complainants to express their views on services provided by the Office. - See more at: http://poni.uat.biznetdemo.com/Statistics-Research/Complainant-Satisfaction-Survey#sthash.jnCVtXwF.dpuf
As a means of gauging satisfaction with this provision, the Office undertakes a Complainant Satisfaction Survey on an annual basis, which allows complainants to express their views on services provided by the Office. - See more at: http://poni.uat.biznetdemo.com/Statistics-Research/Complainant-Satisfaction-Survey#sthash.jnCVtXwF.dpuf
As a means of gauging satisfaction with this provision, the Office undertakes a Complainant Satisfaction Survey on an annual basis, which allows complainants to express their views on services provided by the Office. - See more at: http://poni.uat.biznetdemo.com/Statistics-Research/Complainant-Satisfaction-Survey#sthash.jnCVtXwF.dpuf
As a means of gauging satisfaction with this provision, the Office undertakes a Complainant Satisfaction Survey on an annual basis, which allows complainants to express their views on services provided by the Office. - See more at: http://poni.uat.biznetdemo.com/Statistics-Research/Complainant-Satisfaction-Survey#sthash.jnCVtXwF.dpuf
As a means of gauging satisfaction with this provision, the Office undertakes a Complainant Satisfaction Survey on an annual basis, which allows complainants to express their views on services provided by the Office. - See more at: http://poni.uat.biznetdemo.com/Statistics-Research/Complainant-Satisfaction-Survey#sthash.jnCVtXwF.dpuf
As a means of gauging satisfaction with this provision, the Office undertakes a Complainant Satisfaction Survey on an annual basis, which allows complainants to express their views on services provided by the Office. - See more at: http://poni.uat.biznetdemo.com/Statistics-Research/Complainant-Satisfaction-Survey#sthash.jnCVtXwF.dpuf
As a means of gauging satisfaction with this provision, the Office undertakes a Complainant Satisfaction Survey on an annual basis, which allows complainants to express their views on services provided by the Office. - See more at: http://poni.uat.biznetdemo.com/Statistics-Research/Complainant-Satisfaction-Survey#sthash.jnCVtXwF.dpuf
As a means of gauging satisfaction with this provision, the Office undertakes a Complainant Satisfaction Survey on an annual basis, which allows complainants to express their views on services provided by the Office. - See more at: http://poni.uat.biznetdemo.com/Statistics-Research/Complainant-Satisfaction-Survey#sthash.jnCVtXwF.dpuf
As a means of gauging satisfaction with this provision, the Office undertakes a Complainant Satisfaction Survey on an annual basis, which allows complainants to express their views on services provided by the Office. - See more at: http://poni.uat.biznetdemo.com/Statistics-Research/Complainant-Satisfaction-Survey#sthash.jnCVtXwF.dpufv

Main Findings

  • The number of complaints received by the Police Ombudsman’s Office during 2020/21 decreased by 1% from the previous year. .

  • More than two fifths (41%) of complaints dealt with by the Police Ombudsman’s Office were subject to a full investigation.  In 12% of these complaints, the Office found evidence to substantiate all or part of the complaint, or identified another concern during the investigation. 

  • On 3 occasions during the year the Police Ombudsman recommended that the Director of Public Prosecutions should prosecute an officer. 

  • The Police Ombudsman recommended on 63 occasions that a police officer should receive a discipline or performance action.  

A more detailed Annual Statistical Report will be published in September 2021 and the next headline Statistical bulletin will be published in June 2022.

 

Contact Us

By letter:

Research and Statistics Team
11 Church Street
Writers Square
Belfast
BT1 1PG

 

By phone:
028 9082 8634
By Email:
info@policeombudsman.org

 

If you have any comments, suggestions or questions about the statistics produced by the Office, we would be happy to hear from you through our feed back form.

 

Trends in Complaints and Allegations Received by the Police Ombudsman's Office, 2013/14. - See more at: http://poni.uat.biznetdemo.com/Statistics-Research/Complaint-Statistics-in-Northern-Ireland#sthash.264il5Tp.dpufTrends in Complaints and Allegations Received by the Police Ombudsman's Office, 2013/14.
Trends in Complaints and Allegations Received by the Police Ombudsman's Office, 2013/14. - See more at: http://poni.uat.biznetdemo.com/Statistics-Research/Complaint-Statistics-in-Northern-Ireland#sthash.264il5Tp.dpuf

Trends in Complaints and Allegations Received by the Police Ombudsman's Office, 2013/14. - See more at: http://poni.uat.biznetdemo.com/Statistics-Research/Complaint-Statistics-in-Northern-Ireland#sthash.264il5Tp.dpuf

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