Leaflets and other documents Guide to Cisco Webex (921 kB) 25.02.2022 Dealing with complaints about the conduct of police officers (212 kB) 05.07.2021 Dealing with complaints and concerns about the conduct of police officers during ‘The Troubles’ (1.7 MB) 05.07.2021 20th Anniversary Booklet (11.3 MB) 06.11.2020 A brief history of the Office's first 20 years. Monthly Bulletin - April 2016 (374 kB) 04.04.2016 Monthly Bulletin - February 2016 (130 kB) 02.02.2016 Monthly Bulletin - December 2015 (442 kB) 01.12.2015 Monthly Bulletin - October 2015 (234 kB) 01.10.2015 Monthly Bulletin - September 2015 (269 kB) 02.09.2015 Monthly Bulletin - August 2015 (311 kB) 31.07.2015 Monthly Bulletin - July 2015 (272 kB) 01.07.2015 Monthly Bulletin - June 2015 (214 kB) 02.06.2015 Monthly Bulletin - May 2015 (379 kB) 2015 Monthly Bulletin - April 2015 (436 kB) 2015 The Police Complaints System in Northern Ireland (3.7 MB) 2014 A downloadable summary of the history of the Police Ombudsman's Office. Informal Resolution Leaflet (17.1 MB) 2008 Provides information about the informal resolution process, a quicker way of dealing with less serious complaints. Corporate Style Guide (8.4 MB) 2007 niPOD - Case Study Newssheet (644 kB) 2007 A collection of case studies in news sheet format.