How to complain about the Police Ombudsman's Office
If you wish to make a complaint about the service provided by the Police Ombudsman's Office, you can contact us in a number of different ways.
Please address your letter to:
The Office of the Police Ombudsman for Northern Ireland
New Cathedral Buildings
11 Church Street
You can also contact Customer Complaints via:
Telephone: 028 9082 8600
Fax: 028 9082 8659
Text phone: 028 9082 8756
Website: Please click here.
We will then look into your complaint and send you a written reply.
If you believe our response does not properly address your concerns, the letter you will receive will explain how you can appeal the decision.
For further information, please refer to our Customer Complaints Policy.
Criticisms and Comments
You are also you are encouraged to contact us if you have any criticisms, comments or suggestions that you believe would help us to improve our service. Your comments will be acknowledged and shared with the appropriate staff and will help us to improve and develop our services. You can contact us using our online contact form.