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Publications Scheme
| Type of Information | Where to find it |
| How to complain about the police | Look at the 'How to Complain' section on this website. A booklet on ‘Dealing With Complaints Against the Police’ tells you how to complain about the police and is available on our website. Look under our Publications heading on this website. You can also get a hard copy of the booklet from our Office. |
| Can your complaint be resolved without investigation? | Yes. Brief details are available on this website. Look under 'How to Complain'. A booklet on entitled ‘Informal Resolution’ tells how it may be possible to deal with your complaint without investigation and gives more information on this process. Look under our Publications heading on this website. You can also get a hard copy of the booklet from our Office. |
| What service can you expect from this Office if you are a police officer? | If you look at our 'Information for Police Officers' section on the website you will see police officer issues discussed. We also publish a booklet of information especially for police officers. You can get a hard copy from our office. |
| Is there information on how to make a complaint available for those who do not speak English? | Those documents are available on our website. See the relevant section on the front page. |
| Information and statistics about the complaints we receive. | This information is available on our website – look under the map of the front page of this website. Various other pieces of statistical information are regularly contained in our publications, such as our Annual report and our Research publications. These are available on this website. |
| The outcomes of our complaints and Investigations. | Legislation allows the Police Ombudsman to make available some details of selected complaint investigations. This information is made available on our website. The outcomes of major cases, where we have made Public Statements, are included on our website. Look under the 'Investigative reports' tab. Details of other major cases are also available on this site. Look under the 'Investigative Reports' Look under 'PSNI Referrals' where the cases are listed by date of incident. Details of other complaints (usually less serious) incidents are regularly included in our various publications. Look under the 'Publications' tab on this site. |
| General information about the Office | We publish a book called the 'Police Complaints System in Northern Ireland', which gives general information about our work, and a potted history of the organisation. It is available under the 'Publications' tab on our website or you can get a hard copy from Office |
| Our Annual Reports are published on our website and give a general view of our work on a yearly basis. You can access a copy by looking under Publications on our website or can get a hard copy by contacting us directly | |
| Research carried out by the Office | The Police Ombudsman's Directorate of Policy and Practice carry out a lot of research. This work includes statically data - available by clicking on the map on the front page of this site. The Directorate also examine trends and patters related to police complaints. Their major findings are often published. You can look at this material under the Publications heading on this site. |
| Our Roles and Responsibilities | Look under the 'Who We Are' section on this site. It gives an outline of the senior staff and the structure of the Office. This part of our site also includes details of gifts and hospitality provided to members of our Senior Management Team. (Details about the expenses awarded to and the travel costs of the Senior Management Team are also available: look under 'financial information' on this site.) |
| The Laws governing what we do | Look under 'Legal Information' on this site. |
| Financial information | Look under the 'Financial Information' part of this site. It will give details of financial statements, audit reports, staff costs, including our pay and grading structures and our procurement process, including details of contracts which have been awarded. |
| The objectives and targets the Police Ombudsman's Office sets itself | This information is contained in the Police Ombudsman Annual Reports and in its Corporate Plans. These documents can be accessed on this website, under the Publications heading. Many of these documents are also available in hard copy from the Police Ombudsman's Office. |
| How does the Police Ombudsman manage its work and make its decisions. | The main decision making body within the Police Ombudsman's Office is its Senior Management Team. The minutes of their meetings are available on this website: look under Management Information. |
| Our policies and procedures | Police Ombudsman policies are available on this site: look under 'Management Information'. |
What do I do if I can’t find the information I am looking for?
If you have examined our publications scheme and cannot find the material you are looking for, you could e-mail us: info@policeombudsman.org and tell us what information you wish to find. It may be that the information you wish to find is not routinely published by us and you may have to ask us to provide it to you. For information on how to do that look again at the Information Section on this website.
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